Part Time Assistant Manager - Gloucester Premium Outlets

Pacsun Careers•Blackwood, NJ

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through PacSun’s core values, fosters a customer-focused selling culture, ensures the execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports daily store operations, customer experience, sales associate development, visual standards, merchandise flow, and a safe, organized store and stockroom. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver and promote an engaging, positive, and authentic customer experience.
Handle customer situations according to policy, attempt to resolve issues, and escalate them when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance; recognize and reward outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store processes and maintain merchandise flow, replenishment, and presentation standards.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand and demonstrate passion for products, brands, fashion, and trends.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and support a culture of transparency, collaboration, and accountability.
Promote company culture, norms, and conduct while remaining approachable and encouraging associate feedback.
Learn about products, brands, fashion, and trends.