Assistant Manager, Williamsburg Premium Outlets

Knitwell Group • Williamsburg, VA

4d • $17 - $21 • Onsite

About The Position

As Assistant Manager at Ann Taylor, you support the customer experience and help shape a strong store culture for associates. This store leadership role involves nurturing relationships with customers and associates, creating an inclusive environment, and working with the Store Manager to support store talent and operations. The role is based at Williamsburg Premium Outlets in Williamsburg, Virginia, and is regular, full-time employment.

Requirements

• Bring a hospitality mindset when connecting with customers and associates.
• Be technology proficient and able to operate a point-of-sale system.
• Demonstrate strong business acumen and the ability to implement action plans to drive results.
• Take initiative in making thoughtful decisions.

Nice To Haves

• 1+ year of retail management experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Lead on the sales floor and model brand behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use brand behaviors to create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed