Part Time Assistant Manager - Gloucester Premium Outlets

PACSUN•Washington Township, NJ

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates team members through the company’s core values, supports a customer-focused selling culture, ensures store KPI execution, and holds employees accountable to company policies and procedures. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The Assistant Store Manager helps deliver engaging, positive, and authentic customer experiences; oversees store operations and visual standards; maintains merchandise flow and an organized, safe store and stockroom; and coaches, recognizes, and develops associates. The role also contributes to recruiting and retaining talent, building cross-functional partnerships, and promoting Pacsun’s culture and brand.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Ability to balance a strong management presence with approachability and encourage associate feedback and interaction.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and safety practices.
Demonstrate the PacSun brand and passion for product, brands, fashion, and trends.
Promote a culture of integrity, confidentiality, transparency, collaboration, and accountability.
Build cross-functional partnerships and serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.