Assistant Store Manager - Flagship Store

waterdrop®•Minneapolis, KS

4d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in running the waterdrop® Bloomington, Mall of America store. The role helps maximize sales and achieve store targets through active selling, sales analysis, staff support, customer service, visual merchandising, events, and adherence to company processes and health and safety regulations. The Assistant Store Manager also supports the development and motivation of the sales team and helps ensure effective communication across the team, other departments, and customers.

Requirements

1–2 years of experience in retail or another customer-facing environment.
Understanding of KPIs and store processes, and motivation to help achieve store targets.
Ability to analyze sales figures with the Store Manager and identify opportunities for improvement.
Interest in business planning, stock management, and staff scheduling.
Strong communication skills and a collaborative attitude toward the team and customers.
Self-motivation, flexibility, and a solution-oriented mindset, including during busy periods.
Openness to feedback and a desire to continue learning and growing.
Fluent Dutch and good English.
Flexibility to work on Saturdays.

Responsibilities

Actively sell on the shop floor and contribute to achieving budget targets.
Prepare sales figures and share key insights with the Store Manager to support store performance analysis.
Support staff scheduling, onboarding new team members, and recruitment.
Help organize and deliver training sessions to maintain team motivation and high service and performance standards.
Deliver an exceptional customer experience by demonstrating waterdrop® brand values.
Support the development and motivation of the sales team.
Take responsibility for visual merchandising and work with the team to keep the store attractive and clean.
Share shop-floor feedback about product performance with relevant departments.
Promote open and transparent communication within the team, with other departments, and with customers.
Help plan and run in-store events and local marketing and sales activities.
Support the Store Manager in complying with company guidelines, processes, and health and safety regulations.
Help ensure visits from waterdrop® senior management run smoothly and leave a positive impression.