Assistant Store Manager

Curaleaf•Stuart, FL

21d•$50,000 - $55,000

About The Position

The Assistant Store Manager assists the Store Manager in developing, leading, and motivating the store team to deliver an exceptional customer experience, build brand loyalty, and achieve financial targets. The role serves as Manager on Duty when assigned and represents Curaleaf as a brand ambassador by providing customer service and educating guests about products. The position supervises daily store operations and team members, including shift transitions, task delegation, scheduling, cash control, bookkeeping, and inventory management. It also supports sales performance, customer service coaching, compliance with company policies, and communication with store, district, and cross-functional partners. The role may include travel to other locations for training or coverage, with stated travel requirements of 10%–25%. This is a full-time role requiring open availability on weekdays, evenings, weekends, holidays, and occasional overnights. The job operates in a professional retail environment and may involve exposure to dust, pollen, and plant pathogens, as well as work in confined spaces and an ever-changing, high-stress environment.

Requirements

At least 1 year of retail and/or customer service experience in a high-paced selling environment.
At least 1 year of retail supervisory experience.
Strong business acumen and understanding of measuring success through financial targets and key performance indicators.
Fluency in reading, writing, and speaking English.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Previous experience working in a heavily regulated industry.
Strong leadership skills and ability to build and manage teams.
Strong salesmanship skills and experience driving revenue.
Strong experience and attention to detail in cash handling and POS operations.
Demonstrated desire for continued learning and ability to share information effectively with broad audiences.
Ability to work independently and take initiative to run the business in the Store Manager’s absence.
Ability to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds regularly.
Ability to climb, balance, and lift up to 50 pounds occasionally.
Close vision, defined as clear vision at 20 inches or less.
Ability to work in confined spaces and maintain high stress tolerance, adaptability, and flexibility in an ever-changing environment.

Nice To Haves

Previous experience in the cannabis industry.

Responsibilities

Communicate proactively with the Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
Model selling behaviors aligned with the brand culture to build loyal customer relationships and achieve financial targets.
Monitor team members’ customer service and provide feedback and coaching.
Share customer service best practices with team members to deliver a distinctive guest experience.
Supervise store operations and team members, including opening, closing, shift changes, task delegation, and scheduling.
Supervise store money controls, including register counts, bank withdrawals, armored car pickups, safe deposits, and change orders.
Oversee bookkeeping, including ledgers, invoices, cash reports, and time records.
Analyze inventory trends and supervise inventory management, including ordering, stocking, and avoiding out-of-stocks or overstock.
Maintain knowledge of computer and technology systems and software, including registers and LeafLogix.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks, including assisting team members as needed.
Travel to other locations for training or coverage as needed.
Perform other duties as assigned.