Assistant Store Manager

Client Challenge•Bellevue, WA

About The Position

The Assistant Store Manager assists the Store Manager in managing all facets of store operations in support of the Goodwill Mission. The role supports a positive store culture and safe environment for employees, participants, and customers, while helping ensure effective retail operations, customer service, staffing, merchandising, and revenue generation. The position requires a retail background and supervisory experience, along with strong supervisory and customer relations skills, sound judgment, communication skills, marketing and merchandising ability, and knowledge of clothing and fashion trends. A bachelor's degree in business, marketing, or a related field is preferred. The role is based in Bellevue, is full-time, and has a listed salary of $52,500.

Requirements

One year of experience in a retail setting.
One year of experience in a lead or supervisory capacity.
Good supervisory and customer relations skills.
Ability to apply sound judgment and common sense across a variety of situations.
Excellent verbal and written communication skills.
Ability to work flexible hours as required to meet store operational needs.
Good marketing and merchandising ability.
Knowledge of clothing and fashion trends.
Self-starter.
Ability to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 25 pounds.

Nice To Haves

Bachelor's degree in business, marketing, or a related field.

Responsibilities

Foster and maintain a positive store culture for employees, participants, and customers.
Recruit, hire, develop, supervise, schedule, and evaluate store personnel; supervise volunteers.
Provide on-the-job training and onboarding for new and existing employees.
Complete daily breakdown audits and store bank deposits, and reconcile cash drawers.
Ensure donations are processed within 24 hours of receipt.
Support all Mission-related programs in the retail store.
Ensure customers are treated fairly, courteously, and efficiently.
Maintain a safe working and shopping environment; investigate and document accidents, injuries, and incidents.
Assist the Store Manager in maintaining an effective loss prevention program.
Ensure adequate merchandise colorization and categorization of store inventory.
Create timely store sales events to achieve additional revenue.
Authorize store discounts according to agency standards.
Ensure store salvaging is completed in a timely and safe manner.
Promote workplace diversity through hiring practices with assistance from the Human Resources Department.
Meet or exceed attendance expectations.
Assist at other store locations as needed.
Work all closing shifts.
Maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants.
Participate in ongoing cross-training, education, and development, and support others in their development.
Educate customers and the community about the organization's mission and vision.
Demonstrate Goodwill core values through actions and words.
Perform other duties as assigned.