Assistant Store Manager - Full Time - The Summit - Birmingham, AL
About The Position
Mizzen+Main is seeking a highly motivated, fashion-forward, and enthusiastic Assistant Store Manager to help lead its retail team. The role supports the Store Manager in day-to-day operations and helps drive store performance, deliver a world-class customer experience, and cultivate a positive and productive store culture. The Assistant Store Manager represents the brand through professionalism, product knowledge, and refined presentation while providing personalized service and on-floor team leadership. The role also supports staffing, training, sales performance, daily store execution, inventory control, visual merchandising, and compliance with operational policies. The position is based at The Summit in Birmingham, Alabama. The posting describes the work schedule as flexible, including weekends, holidays, and evenings. Physical requirements include moving and handling products weighing at least 40 pounds, climbing ladders, and standing for extended periods.
Requirements
- 1–3 years of retail or customer-facing experience.
- Strong verbal and written communication skills, with the ability to lead, motivate, and influence a team.
- Proficiency using computers, tablets, and point-of-sale (POS) systems.
- Detail-oriented, with strong organizational and problem-solving abilities.
- Availability to work a flexible schedule, including weekends, holidays, and evenings.
- Ability to bend, reach, and stretch for products; lift, carry, and move at least 40 pounds.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods.
Nice To Haves
- Prior leadership or assistant management experience is strongly preferred.
Responsibilities
- Represent Mizzen+Main with professionalism, product knowledge, and refined personal presentation.
- Deliver and model exceptional, personalized customer service to inspire team standards and drive customer loyalty.
- Maintain knowledge of current promotions, product launches, and in-store and online events to support an informed customer journey.
- Maintain a clean, inviting, and brand-aligned retail environment.
- Resolve customer concerns in a timely and professional manner to support satisfaction and retention.
- Support the Store Manager with staffing, training, sales performance, and daily execution of store initiatives.
- Assist in recruiting, onboarding, and training sales associates and keyholders.
- Provide daily coaching and on-floor leadership to align the team with sales and service goals.
- Support store operations, including opening and closing duties, inventory control, and visual merchandising.
- Maintain an organized and efficient stockroom to support timely replenishment and product flow.
- Assist with floor sets and visual displays in line with brand standards and seasonal initiatives.
- Ensure compliance with Mizzen+Main operational policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
