Assistant Store Manager - Trussville, Trussville, AL

DTLR, Inc.•Trussville, AL

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, training and developing the store team, human resources support, and delivering outstanding customer service. The position is responsible for staff performance and compliance with company policies, operational requirements, safety rules, and business standards. The Assistant Store Manager may be assigned to work in multiple stores in the district. The standard work week is not to exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid business knowledge and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with annual employee performance evaluations and provide feedback to the Store Manager.
Assist with expense management and develop strategies to help stores perform within budget.
Help the Store Manager monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other assigned duties.