Cannabis Assistant Store Manager

C3 Industries•Shelbyville, KY

2d•Onsite

About The Position

The Assistant Store Manager drives sales performance by leading a high-performing team, delivering exceptional customer experiences, and executing strategic sales initiatives. The role oversees daily store operations, inventory, employee coaching, and opportunities to increase revenue and customer loyalty. This position is for C3 Industries’ High Profile Cannabis Shop at 88 Brunerstown Rd, Shelbyville, Kentucky, a new location scheduled to open in Fall 2026. The Assistant Store Manager leads store performance with a focus on sales growth, operational efficiency, profitability, and customer service. The role monitors sales, satisfaction, and inventory metrics; supports staffing and employee development; maintains merchandising and store standards; and ensures compliance with company policies and applicable laws. The manager is also expected to remain available to address business needs, including schedule changes and staffing shortages.

Requirements

Bachelor’s degree and 3–5 years of retail management experience, or equivalent; listed as preferred.
Comprehensive knowledge of retail operations, merchandising, and sales.
Proficiency with Microsoft Office applications and POS systems.
Demonstrated record of driving retail sales through team leadership and personalized customer engagement, exceeding sales targets, and fostering customer loyalty.
Ability to motivate and influence others through personal example.
Ability to drive improvements across areas of responsibility.
Ability to establish credibility, build relationships, and work amid ambiguity.
Ability to build and lead a high-performing retail team.
Strong results orientation and commitment to quality, performance, and deliverables.
Ability to multitask and prioritize effectively.
Strong oral and written communication skills and professional business correspondence.
Willingness to work nights, weekends, and some holidays.
Must be at least 21 years old and able to pass a background check.
Must be able to obtain and maintain required state licenses for the work location.
Ability to remain stationary, move around the work area, and operate standard office, retail, or production equipment as applicable.
Ability to communicate effectively through speaking, hearing, and other means as needed.
May need to bend, stoop, reach, crouch, or perform repetitive motions.
May need to lift, carry, push, or pull up to 50 pounds; frequent lifting and movement of up to 25 pounds may be required.
May be exposed to varying temperatures, noise levels, equipment, facility environments, or retail settings, depending on location and position.
May need to stand, walk, or sit for prolonged periods.

Nice To Haves

Experience with METRC or BioTrack.

Responsibilities

Lead store performance, focusing on sales growth, operational efficiency, profitability, customer service, repeat business, and brand loyalty.
Monitor and analyze reports and KPIs for sales, customer satisfaction, and inventory, ensuring weekly, monthly, and annual targets are met.
Network with local organizations and community leaders, and potentially participate in approved community initiatives.
Ensure employees are trained in POS systems, customer loyalty programs, products and brands, METRC/BioTrack, shrink and safety protocols, and cash handling.
Stay informed about consumer preferences, market trends, and cannabis-industry regulatory changes to tailor product offerings and sales strategies.
Monitor inventory, assist with product intakes, and report discrepancies to compliance and upper management.
Conduct internal store meetings and provide feedback on employee development, sales opportunities, and organizational improvements.
Maintain visual standards for merchandise presentation, signage, lighting, and general maintenance.
Develop staff schedules to ensure adequate sales-floor coverage during peak selling hours.
Follow cash-handling policies and perform daily cash-management responsibilities and compliance reporting.
Work with HR to interview, hire, and onboard employees, and monitor employee development and goals.
Work with HR on performance reviews, disciplinary actions, and terminations in accordance with company policies.
Ensure adherence to applicable local and state laws and inspection requirements.
Open and close the store, including securing the premises, preparing registers, and completing end-of-day reports.
Remain available to support business needs, including adjusting schedules, covering staff shortages, and responding to unexpected situations.