Assistant Store Manager, East Hampton - Full Time
About The Position
Bluemercury is seeking a passionate Assistant Store Manager to enhance customers’ beauty experiences by supporting the team and providing exceptional service, in-depth product knowledge, and expert beauty advice. The Assistant Store Manager drives sales and optimizes customer service through client interactions and relationship-building, role-models Bluemercury’s client-first service approach, assists clients with their beauty needs, and empowers the team to exceed client expectations. The role includes leadership and operational responsibilities, as well as direct client service. The Assistant Store Manager helps communicate information across the team, achieve personal and team KPIs, support inventory control and profitability, and execute operational processes. In client-facing work, the role involves personalized product recommendations and demonstrations, sales and promotion, inventory support, workshops, and sharing customer feedback with management.
Requirements
- Strong interpersonal and communication skills and the ability to connect with colleagues and clients.
- Passion for beauty and staying updated on current trends and products.
- Flexible availability, including days, evenings, weekends, and holidays.
- Critical thinking, strategic partnership, and results-driven action.
- Resourcefulness and adaptability to changing priorities.
- 1–2 years of retail supervisory experience is required.
- Ability to perform the listed physical duties, including standing and walking for prolonged periods; exposure to fragrance and home fragrance products; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, stooping, and color vision; and lifting or moving items up to 25 pounds.
Nice To Haves
- Beauty industry experience preferred.
- Advanced authority and expertise in a specific brand preferred.
Responsibilities
- Facilitate consistent communication among team members and business partners.
- Lead by example by modeling client-first service and building relationships with colleagues, clients, and visitors.
- Build client relationships and collaborate with the team to deliver best-in-class service.
- Work toward personal and team KPIs, develop revenue opportunities, and support event and promotional strategies.
- Execute operational tasks, support inventory control and cost minimization, and contribute to profitability.
- Delegate and manage operational processes and efficiencies; use problem-solving and collaboration to drive results and train peers.
- Create a welcoming and inclusive atmosphere for clients and colleagues.
- Maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance categories, and stay current on products and trends.
- Provide tailored product recommendations, demonstrations, and application tips based on client needs, preferences, and skin types.
- Drive sales by communicating product benefits and promotions, and inform customers about loyalty programs and upcoming events.
- Assist with stock management, product availability, and maintaining an organized, visually appealing store.
- Participate in and occasionally lead in-store beauty workshops.
- Collect customer feedback and share product and service insights with the management team.
Benefits
- Competitive pay, including commission and bonus opportunities
- Merchandise discounts and gratis
- Paid time off for full-time hourly employees
- Medical, dental, vision, and 401K coverage
- Advancement opportunities and mentorship
- Employee Assistance Program, including mental health and financial literacy resources
- Colleague Resource Groups
- Give-back and volunteer opportunities
- Inclusive, challenging, and fun work environment
- Empowerment to perform impactful work with tangible results
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
