Store Manager - 8091 Hampton

Five Below•Hampton, VA

3d•$52,500 - $66,300

About The Position

The Store Manager leads the store team and drives a strong customer experience by balancing store operations, team development, sales, and customer satisfaction. The role leads from the sales floor, coaches and develops associates, manages labor and store priorities, maintains operational execution, and creates a positive, high-performing team culture. Success is measured by sales and labor results, customer feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. The Store Manager works actively throughout the store, moving between the sales floor and stockroom, directing associates, assisting customers, and handling merchandise. The role includes structured planning for development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs. The schedule is flexible and may include days, evenings, weekends, and holidays.

Requirements

High school graduate or equivalent.
At least 18 years old.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move across the sales floor and between the sales floor and stockroom.
Ability to frequently position oneself to kneel, bend, twist, and stoop.
Ability to occasionally ascend and descend ladders.
Ability to discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to perform all essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Promotion from assistant or co-manager roles is a plus.
Experience in fast-paced, high-volume, or high-complexity store environments.
At least 3 years of management experience is preferred.

Responsibilities

Lead the store visibly and actively from the sales floor.
Coach, provide feedback to, develop, and recognize team members.
Oversee store operations, including freight flow, store zones, and priorities.
Manage labor and adjust staffing to match business needs while staying on budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Build a positive, fun, and high-performing team culture.
Adapt to changing business needs and priorities.
Act with integrity and take ownership of outcomes.
Plan and conduct development check-ins and coaching conversations.
Plan labor and volume.
Use Five Below resources and programs to support store success.
Monitor sales and labor results, customer feedback, Store Scorecard performance, team development and retention, and operational execution and compliance.
Operate a computer, printer, cash register, ladders, pallet jacks, and handheld devices as needed.
Retrieve, put away, and move merchandise; direct associates and assist customers across the sales floor and stockroom.