STORE MANAGER - NEW HAMPTON, IA STORE #25491

Dollar General•New Hampton, IA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store opening and closing; sales and expense review; inventory and merchandising; customer service; store safety and security; cash controls; and completion of required documentation.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent is preferred.
  • One year of retail management experience is preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and appropriately staff qualified employees in accordance with labor laws and company policies.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete required paperwork and documentation according to guidelines and deadlines.
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