Store Manager - 8091 Hampton

Five Below•Hampton, VA

1d•Onsite

About The Position

The Store Manager leads store operations, develops and coaches the team, delivers customer service, and drives sales and labor results. The role requires a visible, floor-focused leader who can manage a fast-paced store, maintain operational execution and compliance, adapt to changing priorities, and build a positive, high-performing team. Success is measured through sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. The Store Manager spends time planning for success through development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. The role also includes physical activity throughout the store and stockroom, including moving merchandise and operating equipment.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
Minimum 3 years of management experience preferred.
Ability to multi-task and think creatively.
Excellent verbal and written communication skills.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to operate a computer, printer, cash register, ladders, pallet jacks, and handheld devices.
Ability to read and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to frequently move across the sales floor and between the sales floor and stockroom, and to occasionally use ladders.

Nice To Haves

5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience preferred but not required.
Promotion from assistant or co-manager roles is a plus.
Experience in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

Lead the store from the sales floor and set the pace for store activity.
Coach, develop, provide feedback to, and recognize team members.
Manage store operations, including freight flow, merchandise zones, and priorities.
Manage labor and adjust staffing to business needs while staying on budget.
Drive sales by modeling selling behaviors and guiding the team in customer service.
Build and maintain a positive, fun, and high-performing store culture.
Adapt to changing business needs and take accountability for outcomes.
Plan through development check-ins, coaching conversations, and labor and volume planning.
Maintain operational execution and compliance.
Direct associates, assist customers, and retrieve and put away merchandise.