Beauty Expert - East Hampton (Full-Time)

Violet Grey•East Hampton, NY
•$33 - $36•Onsite

About The Position

VIOLET GREY is hiring a full-time Beauty Expert for its new East Hampton store, scheduled to open on or around May 15, 2026. The Beauty Expert serves as a VIOLET GREY brand ambassador, delivering refined, high-quality service in an intimate boutique environment. The role goes beyond transactions: it builds and supports the retail business by developing client relationships, understanding client needs, recommending products, following up on satisfaction and replenishment, and sharing information about new launches. The Beauty Expert contributes to sales goals and key business metrics, develops clientele through personalized outreach and engagement, and provides seamless service across channels. The role also includes maintaining product and brand knowledge through vendor training, caring for stock organization and tester hygiene, supporting visual merchandising, addressing client situations in accordance with company standards, and providing makeup applications when requested. Employees may also participate voluntarily in social media photography or filming.

Requirements

  • Strong retail beauty sales background.
  • Luxury brand and boutique experience.
  • Makeup artistry skills.
  • Client development skills.
  • Self-motivation and the ability to strategize one's own business.

Nice To Haves

  • Industry experience in makeup artistry is highly desirable.

Responsibilities

  • Represent VIOLET GREY and its heritage as a brand ambassador, providing gracious, professional service in an intimate retail environment.
  • Build business by achieving sales goals and key metrics.
  • Use products, promotions, services, and data capture to recruit and build loyal clientele.
  • Maintain knowledgeable, current understanding of brands, products, and their points of difference; attend vendor trainings and refresh product knowledge.
  • Maintain stock organization, tester hygiene, and visual merchandising in the boutique.
  • Identify client preferences and lifestyle needs and recommend suitable products to support credibility and repeat business.
  • Provide seamless client service across omni-channel touchpoints.
  • Develop client relationships through purchase follow-up, replenishment outreach, new-launch and promotion notifications, Violet Boxes, makeup appointments and lessons, artist residencies, events, and sharing editorial and social media content.
  • Address and resolve client situations according to company standards.
  • Provide makeup applications for talent, company partners, and others as required, and receive credit when possible.
  • Observe social media etiquette when posting about VIOLET GREY, its brand partners, and products.
  • Voluntarily participate in photography or filming for social media content.
  • Foster teamwork, diplomacy, and professionalism with boutique staff, corporate and brand partners, The Committee, and friends of VIOLET GREY.

Benefits

  • Full-time employees are eligible for benefits.
  • Additional earning potential through a performance-based incentive program.
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