Assistant Store Manager - St. Charles Towne S.Ctr, Waldorf, MD
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role oversees merchandising execution, expense and inventory management, store-team training and development, human resources activities, and outstanding customer service. The position is responsible for the quality and performance of retail staff and helps ensure the store meets company policies, operational standards, and business goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores in the assigned district and requires reliable transportation and willingness to travel by car, plane, or train.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for communicating effectively with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Ability to maintain professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, and set priorities effectively in response to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
- Reliable transportation and willingness to travel by car, plane, or train.
Responsibilities
- Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to gain commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager with annual employee performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help the store perform within budget.
- Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Help uphold customer service standards and provide a friendly environment where customers receive outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Assistant Manager pay range of $18.00–$20.00 per hour.
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
