Assistant Store Manager - Thomasville, Thomasville, GA

DTLR, Inc.•Thomasville, GA

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability. The role includes merchandising execution, expense and inventory management, training and development, human resources responsibilities, and delivering outstanding customer service. The Assistant Store Manager helps ensure that employees and store operations meet company policies, procedures, safety requirements, and business standards. The role may involve working in multiple stores within the assigned district and requires a flexible schedule, reliable transportation, and travel.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to support performance in accordance with the budget.
Help monitor and identify store loss or inventory inconsistencies and support shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help ensure company customer service standards are upheld and customers receive outstanding service in a friendly environment.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.