Assistant Store Manager

Nati Boutique•Los Angeles, CA

18d•Onsite

About The Position

Nati Boutique is seeking an experienced Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, this role helps ensure smooth and efficient store operations, implements processes to attract and retain customers, drives sales, and supports financial sales goals in collaboration with the CEO and co-owner. The Assistant Store Manager provides key team support and leads by example in maintaining high customer-service standards in a fast-paced fashion retail environment. The position requires open availability to work five days and 40 hours per week, including regular weekend shifts and some holidays. The role involves standing for up to eight hours and carrying up to 50 pounds, including moving large bags of inventory, with or without reasonable accommodation. Compensation is listed as $30–$35 per hour, with an estimated annual range of $70,000–$80,000 including bonus. The actual offer may depend on experience and performance.

Requirements

At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and customer-service best practices.
Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small-to-medium-sized Sales team to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
Upbeat, outgoing, engaging personality, with the ability to initiate contact with customers and identify their shopping needs.
Proactive, can-do attitude and willingness to take on varied duties and help wherever needed.
High level of maturity, integrity, and attention to detail.
Ability to establish and maintain good rapport with coworkers and customers.
Open availability to work five days (40 hours) a week, including regular weekend shifts and some holidays.
Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the role involves moving large bags of inventory.

Nice To Haves

Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

Assist with day-to-day responsibilities in a high-volume retail environment, focusing on driving sales.
Assist with training and developing new Sales Associates.
Help develop process improvements; link warehoused inventory into the store; track inventory performance; assist with restocking, organizing items, and overall inventory management.
Process exceptions, including returns, damages, and other customer-service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Welcome customers, help them select clothing, keep fitting rooms ready by clearing merchandise and returning it to the sales floor, process transactions accurately and promptly, and accurately execute end-of-day settlements.
Maintain expert-level product knowledge by becoming familiar with store inventory.
Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
Maintain a professional, warm attitude and encourage teamwork, particularly during fast-paced peak hours and seasons.
Help implement operational processes that attract and retain customers and drive sales.
Work closely with the CEO and co-owner to help drive financial sales goals.