Acima Assistant Store Manager - PT

Acima•Forest Park, GA

1d•$14 - $16•Onsite

About The Position

The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role works with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. Responsibilities also include reviewing lease applications, promoting Acima’s leasing benefits, and driving conversions. The position is based at a retail partner store location and is paid hourly at $14.45–$16.49 per hour. This is a part-time position. Workdays and hours vary across the Monday-through-Sunday operating schedule and include evenings and weekends. The role requires consistent in-person attendance and involves regular communication with coworkers and customers, as well as an active workday that may include standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Organized, with time-management skills and the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Drive customer growth through web channels, partner stores, and walk-ins.
Listen to customers, identify their needs, and fulfill them in a timely manner.
Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the process from beginning to end.
Close the sales cycle by converting in-store and web applications.
Work cooperatively with Acima partner stores across operational activities.
Report to and communicate with the Store Manager about store and coworker activities and performance.
Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
Promptly address and resolve customer issues and complaints to support customer satisfaction and friendly service.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Assist the Store Manager with account management and sales activities.
Review lease applications and promote Acima leasing benefits to customers to drive conversions.
Process credit turn-down applications and web orders with retail partners and convert applicants into Acima Leasing customers.