Full-Time Assistant Store Manager

ALDI•Baltimore, MD

21d•Onsite

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store, reporting directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and maintain high customer satisfaction. It leads and develops store personnel, fosters a positive and collaborative environment, upholds ALDI’s values and company policies, and contributes to store success through team management, operational excellence, and a customer-focused approach. This is a full-time position averaging 38 hours per week, with a starting wage of $26.50 per hour and a Year 2 wage of $27.50 per hour. The role includes managing employee and customer concerns, supporting hiring and personnel development, assisting with store plans and performance, overseeing scheduling and compliance, and maintaining operational, inventory, merchandising, cash-handling, and safety standards. It also involves stocking shelves, operating point-of-sale systems, completing curbside pickup orders, and performing general cleaning. Occasional travel to divisional offices or training centers and travel to nearby stores for management coverage are required.

Requirements

Must be at least 18 years old.
Ability to develop rapport, trust, and open communication that improves team performance.
Ability to work independently and as part of a team to lead personnel and achieve planned results.
Ability to understand and apply management principles in Standard Operating Procedures, the Store Employee Handbook, and company policies.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to develop and maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and successfully execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform duties with or without reasonable accommodation.
Ability to push, pull, sit, stand, reach, grasp, twist, bend, and move between areas.
Ability to lift, carry, and place products weighing up to 45 pounds on shelves at varying heights, including overhead.
Ability to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber, and cardboard baler.
Ability to stock products in varying temperatures, including freezer and cooler environments.

Nice To Haves

High school diploma or equivalent.
Prior experience in a retail environment.
Prior management experience.

Responsibilities

Oversee the appropriate resolution of employee and customer concerns, coordinating with the Store Manager as needed.
Communicate job responsibilities and performance expectations to store personnel and lead and develop personnel.
Assist the Store Manager with developing and implementing action plans to improve operating results and personnel development.
Lead store tours during interview events and provide hiring recommendations to the Store Manager.
Inform the Store Manager of team developments and concerns in a timely and effective manner.
Communicate and interact effectively with ALDI employees, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to develop sales, engage employees, satisfy customers, and achieve consistent high performance.
Model company strategy and core values and foster a positive, collaborative, team-oriented working environment.
Train and develop store personnel using company-provided training materials.
Ensure personnel comply with customer service principles and demonstrate appropriate interactions with customers and co-workers.
Resolve concerns from personnel and customers or refer them to the Store Manager as necessary.
Model, communicate, and supervise compliance with established policies and procedures.
Prepare, manage, and revise weekly schedules in accordance with scheduling procedures when the Store Manager is absent.
Ensure personnel follow expense guidelines, inventory procedures, product-handling practices, and cash-handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Support the Store Manager in achieving store KPI budgets by implementing action plans.
Monitor the competitive environment around the store and inform the Store Manager of changes.
Oversee compliance with company policies and procedures and applicable federal, state, and local regulations.
Maintain a safe working environment by identifying and correcting hazards, promoting proper ergonomics, and keeping equipment in proper working order.
Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
Stock shelves and displays neatly according to merchandising planograms.
Use the POS system to scan and process customer purchases accurately and inform store management of scanning concerns or errors.
Complete curbside pickup orders by retrieving and verifying items and ensuring timely delivery to customers’ vehicles.
Perform general cleaning tasks to company standards.
Perform other duties as assigned.
Travel occasionally to divisional offices or training centers for meetings or training, and travel to surrounding stores within 30 miles or a 45-minute drive, whichever is less, for management coverage as needed.