Assistant Store Manager

Sprouts Farmers Market•San Antonio, TX

21d

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and is accountable for delivering positive results. The role requires competence across perishable and non-perishable departments to help teams execute programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while following company safety, labeling, health, and weights-and-measures standards. They oversee the entire store when the Store Manager is absent and drive store sales, team member engagement, and customer advocacy through leadership of people, processes, partners, and performance. The position leads approximately ten people, including Department Managers and Receivers, and develops store leaders and team members through coaching, communication, feedback, and direction. It oversees store operations, inventory, labor, expenses, merchandising, product freshness and pricing, safety, food safety, compliance, and customer experience. The Assistant Store Manager exercises independent judgment in supervising assigned team members and makes recommendations on personnel and performance matters relied upon by store leadership. The role requires schedule flexibility according to business needs, including nights, weekends, and holidays. It also involves physical work such as lifting, pushing and pulling merchandise, standing and walking for extended periods, reaching, and transferring items. Tools and equipment may include office and retail devices, food-preparation equipment, scanners, carts, and pallet jacks.

Requirements

Be at least 21 years of age.
High school diploma or equivalent.
One to three years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time-and-attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Have and maintain Food Safety certification.
Ability to lift 60 pounds between 15 inches and 70 inches above the ground; heavier lifting is occasionally required.
Ability to push and pull racks and U-boats of merchandise throughout a typical day, using 80 to 100 pounds of push/pull force.
Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to access upper levels, and transfer items horizontally.
Wear task-appropriate personal protective equipment, including items such as non-slip closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

Shape store culture by modeling leadership behaviors aligned with Sprouts values.
Develop the store leadership team and motivate and engage team members to deliver an exceptional customer experience.
Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
Motivate and develop the management team by modeling and advocating Sprouts leadership behaviors.
Celebrate store successes and identify and address opportunities for continual improvement.
Improve customer satisfaction by positioning and teaching team members to exceed customer expectations.
Demonstrate advanced product knowledge when assisting customers and training team members.
Communicate expectations, policy changes, new initiatives, and product knowledge.
Give and receive constructive feedback and direction to support effective communication and collaboration with store teams and support-area partners.
Address emergencies, crises, equipment failures, and other issues effectively and with urgency.
Manage inventory, labor, and expenses at appropriate levels and meet targets as a rate to sales.
Maintain compliance with safety and food safety recommendations and requirements, including Ecolab and PCR audits.
Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
Ensure federal, state, and company requirements and standards are met or exceeded, including those concerning labor, health, safety, and sanitation, to maintain a safe and clean work environment.
Drive sales growth and store experience execution through Educate and Enrich standards, including 8+ store conditions, ad directives, top-item knowledge, and department schematics.
Maintain top-item in-stock conditions across departments through fresh-item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as appropriate.
Lead Receivers and oversee backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays in accordance with company programs and standards.
Verify that products are fresh, labeled, and priced accurately.
Oversee price changes and stay current on sale prices.
Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations regarding hiring, promotion, discipline, and termination.
Provide recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters for use by store leadership.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members.
Vacation accrual plan.
Opportunities for career growth.
15% discount on Sprouts purchases for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned wages before payday at no extra cost.