Assistant Store Manager

Primark•Buffalo, NY

21d•$71,760 - $96,720

About The Position

The Assistant Store Manager supports the Store Manager, deputizing when required, in managing the store’s daily operations and delivering an excellent customer experience. The role focuses on maximizing sales, maintaining store standards, motivating the team, and achieving sales targets while delivering Primark’s value proposition. The Assistant Store Manager manages inventory, moves product in response to customer demand, monitors trends, and orders merchandise daily to support sales. The position includes accountability for store and team performance and requires experience in retail leadership in a fast-paced, high-volume environment.

Requirements

At least 4 years of retail leadership experience in a fast-paced, high-volume environment.
Experience as a Store Manager or Assistant Store Manager is typical for candidates joining in this role.
Excellent leadership and people-management skills, including experience developing high-performing teams and future leaders.
Commercial acumen and the ability to analyze reports and guide teams to improve commercial performance.
Ability to engage and influence stakeholders and motivate and inspire a team.
Experience delivering excellent customer service and store standards by developing others, setting clear expectations, and encouraging and celebrating success.
Strong planning and organizational skills and ability to work to agreed timescales.
Experience managing or supporting resourcing planning and scheduling.
Key Holder experience, including availability for emergency call-outs and securing property, cash, and stock.
Experience maintaining a safe and efficient workplace in accordance with EHS and operational policies and procedures.
Ability to communicate effectively in spoken and written English with managers, supervisors, and hourly colleagues, and to provide customer service in English.
Ability to meet the stated physical requirements, with or without reasonable accommodation.

Responsibilities

Support the Store Manager in managing daily store operations and deputize when required.
Ensure customers have an excellent experience and deliver outstanding customer service.
Maximize sales, maintain store standards, and motivate the team to achieve targets.
Manage inventory and move product in line with customer demand.
Monitor trends and order merchandise daily to drive sales.
Develop high-performing teams and future leaders; communicate expectations, coach colleagues, and recognize success.
Analyze reports and guide teams to improve commercial performance.
Support resourcing planning and scheduling.
As a Key Holder, help secure the property, cash, and stock, and be available for emergency call-outs.
Maintain a safe and efficient workplace in line with EHS and operational policies and procedures.
Communicate instructions, coaching, corrective action, and safety information to colleagues, and provide customer service in English.