Part Time Assistant

PACSUN•Richmond, VA

21d

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates team members, models company core values, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager helps deliver positive customer experiences, resolve customer concerns, and maintain clean, safe, and organized sales-floor and stockroom environments. The role coaches associates, supports engagement and recognition, communicates company directives and standards, delegates tasks, executes visual standards, and drives efficient store operations and merchandise presentation. This is a part-time position requiring availability for 20–40 hours per week. Schedule flexibility, including weekends, nights, and peak holiday periods, is required. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for extended periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle or feel items, reach, twist, and squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members provide engaging, positive, and authentic customer experiences.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Cover the floor supervisor role during non-peak periods as needed.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion and affinity for PacSun products, brands, fashion, and trends.
Model core-value behaviors and motivate others.
Learn about products, brands, fashion, and trends.
Operate with integrity and confidentiality and set an example for leaders and associates.
Develop cross-functional partnerships and foster transparency, collaboration, and accountability.
Represent PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.