Assistant Store Manager

Boot Barn • Burnsville, MN

8d

About The Position

The Assistant Store Manager is an essential member of the store leadership team, collaborating with the Store Manager to support Boot Barn’s Mission, Vision, and Values. The role helps maintain exceptional customer service, partner development and engagement, merchandising standards, store operations, and achievement of sales goals. The Assistant Store Manager also partners with the Store Manager and District Manager to pursue year-over-year growth and improve processes and productivity.

Boot Barn describes its workplace as collaborative and community-oriented, where Partners support one another, value inclusion, and work together to make a positive impact. The company’s vision is to offer everyone a piece of the American spirit, one handshake at a time.

The position leads and develops store Partners, supports sales and customer engagement, maintains merchandising and inventory standards, and helps execute store operations. It requires availability for varied shifts, including nights, weekends, and holidays, flexibility to work extended hours when needed, and up to 15% travel to support local stores as needed. Compensation varies by geography, skills, experience, and tenure.

Requirements

• Associate’s degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time-management skills, including the ability to manage multiple priorities.
• Strong communication and customer-service skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 15% to support local stores, as needed.
• Ability to meet the stated physical demands, including standing, walking, and squatting for more than half of the work shift; occasional bending, stooping, kneeling, and use of a ladder or step stool; and lifting, moving, or carrying up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately, and to see, hear, and speak to communicate with Partners and customers.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Nice To Haves

• Not specified.

Responsibilities

• Lead Partners in fostering a service and selling culture and building long-standing customer relationships.
• Review goals with Partners and provide timely coaching, actionable feedback, and recognition.
• Lead by example and be present on the sales floor during peak business hours.
• Promote continuous learning and assist with training plans to improve operational and merchandising performance.
• Develop team members toward career goals within the company.
• Collaborate with the Store Manager to respond to changing business needs, adjust schedules, implement operational directives, support interviewing and hiring, train operational staff on policies and procedures, and communicate with District, Region, and Store Support Center Partners.
• Assess localized customer needs and communicate them to the Store Manager.
• Work with the Store Manager to plan and execute sales-driving events involving local community or market outreach.
• Lead and coach associates in customer engagement through B Rewarded Loyalty Programs.
• Hold individuals and the team accountable for achieving goals.
• Maintain appropriate merchandise stock levels, adjacencies, presentations, signage, and assortments in accordance with customer needs and visual presentation guidelines.
• Ensure markdown compliance and execution.
• Ensure product receipts are processed accurately and on time.
• Partner with the Store Manager on inventory shrink plans and drive the strategy with the store team.
• Maintain product knowledge across western boots, work boots, denim, hats, and add-ons, and coach and train Partners in these categories.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Follow and enforce applicable local, federal, and state laws and Company policies, procedures, and practices.
• Apply business acumen and understanding of store operations.
• Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate Partners, and vendors, as well as high-quality work, attendance, and appearance.
• Perform additional duties assigned by the District Manager or Store Support Center Partners.

Benefits

• Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level; the company reports opening 50+ new stores each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree