Assistant Store Manager: Lenox Square

ThirdLove • Atlanta, GA

20h • Onsite

About The Position

Thirdlove is seeking an innovative and engaging Assistant Store Manager for its store at Lenox Square in Atlanta, Georgia. The role supports and inspires the team, fosters exceptional customer experiences, and drives sales toward business goals while upholding Thirdlove’s values and maintaining operational excellence and a welcoming store environment. The Assistant Store Manager is part of the leadership team and collaborates with the Store Manager and HQ team on store initiatives.

The position partners with the Store Manager on sales strategies, team coaching and development, store operations, scheduling and payroll oversight, customer experience, and marketing initiatives and events. The Assistant Store Manager may assume responsibility for day-to-day store operations and team leadership when the Store Manager is absent. The role requires a flexible schedule, including evenings, weekends, holidays, and events, and involves standing and walking for extended periods, ladder use, and lifting up to 50 pounds.

Requirements

• At least 2 years of direct management experience.
• At least 3 years of customer service and/or retail experience.
• Must be at least 18 years of age.
• Able to maintain an active store presence, including standing and walking for extended periods.
• Comfortable using a ladder and lifting up to 50 pounds.
• Experience with bra fitting and fit guidance, or willingness to learn.
• Reliable and punctual, with availability for a flexible schedule including nights, weekends, and holidays.
• Able to handle returns, answer complaints, and resolve minor floor issues calmly.
• Able to create a safe, body-positive, supportive fitting-room environment while respecting client privacy.
• Passion for Thirdlove’s mission of body positivity, inclusive sizing, and confidence through comfort.

Nice To Haves

• Background in a similar retail category.

Responsibilities

• Partner with the Store Manager to develop and execute strategies that drive sales and customer engagement.
• Help achieve store sales goals, maximize KPIs, foster customer loyalty, and drive profitability.
• Inspire and coach the team to deliver exceptional in-store experiences and foster a positive, high-energy environment.
• Serve as Store Manager in their absence, overseeing day-to-day store operations and team leadership.
• Support recruiting, onboarding, and development of Sales Associates.
• Oversee store operations, including inventory management, visual merchandising, and technology or process improvements.
• Provide customer support by resolving product inquiries and aftercare needs.
• Learn and use systems such as Shopify, Incite, and Google Workspace to optimize performance.
• Contribute to payroll and scheduling oversight, aligning staffing with business needs and managing costs.
• Deliver a warm, welcoming, personalized fitting and shopping experience in line with the Retail Excellence Protocol and Thirdlove standards.
• Support fit consultations, product education, and conversion through proactive, client-focused behaviors.
• Partner with the Store Manager and HQ to execute marketing initiatives and in-store events that drive traffic, engagement, and sales.

Benefits

• Competitive salary and commission
• Medical, dental, and vision insurance
• Paid time off
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed