Assistant Store Manager

Carter's•Lakewood, CO

About The Position

As an Assistant Store Manager at Carter’s, you will be a first point of contact for growing families and help customers find products for important moments in their parenting journey. You will foster a welcoming and inclusive environment, build product knowledge, and help the store team deliver a genuine customer focus and strong omnichannel experience. You will assist the Store Manager with team development, store operations, merchandising, and business results. The role requires a high school diploma or GED, at least one year of retail or related management experience, and the ability to meet the physical demands of store work. Availability may include days, nights, weekends, and holidays, including at least two closing shifts per week.

Requirements

A positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficiency with computers and technology, including Outlook, Excel, and web navigation.
At least 1 year of retail or related management experience.
High school diploma or GED.
Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Responsibilities

Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers and assist them with product styles, features, and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Model service standards and the omnichannel experience while coaching others.
Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
Build customer loyalty through company-sponsored programs, including credit.
Participate in recruiting, hiring, training, and developing the store team with the Store Manager.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report task completion and financial results using company tools.
Partner with the Store Manager to plan and execute merchandising standards, promotions, markdowns, and product placement.
Reduce loss through customer service, education, and operational controls.

Benefits

Health benefits and mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Tuition-free GED or bachelor’s degree through the Advance You program, or English as a second language learning.
Paid time off and holidays.
Parental leave.
Adoption assistance.
Charitable matching gifts.
Professional and personal development and career growth programs.
Schedules designed to support work-life balance.