Assistant Store Manager, West Lake Hills

Sephora•West Lake Hills, TX
•$66,200 - $81,050•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading store operations, developing the team, and elevating the client experience at Sephora’s West Lake Hills store. The role helps ensure smooth daily operations while driving sales and profitability, fostering an inclusive and accountable team culture, and delivering personalized client service. It also helps maintain Sephora’s store standards, policies, procedures, and brand guidelines, while optimizing inventory and staffing in a fast-changing retail environment. This is a full-time, salaried, exempt position requiring on-site work at 701 S Capital of Texas Hwy, Austin, TX 78746. The role requires availability including evenings, weekends, and holidays, and involves standing and walking the sales floor for an entire shift, lifting and carrying up to 50 pounds, bending and stretching to stock shelves, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $66,200 to $81,050. Employees in this position may also be eligible to earn bonuses. Compensation may depend on qualifications, experience, skills, education, certifications or licenses, business factors, and geographic location.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
  • Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
  • Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
  • Commitment to coaching and developing teams through tailored mentorship, real-time coaching, and actionable feedback.
  • Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
  • Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Deliver real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
  • Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
  • Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources while adapting to changing priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage.
  • Disability and life insurance fully covered by Sephora.
  • 401(k) with 4% employer match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan, where qualifying student loan payments can earn the Sephora 401(k) match.
  • Vacation paid time off, sick paid time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
  • Volunteer and donation matching.
  • Potential eligibility to earn bonuses.
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