Part Time Assistant

PACSUN•Orlando, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role includes inspiring and motivating the team, demonstrating company core values, driving execution of store KPIs, and holding employees accountable to company policies and procedures. The Assistant Store Manager also supports customer experience, store operations, visual standards, merchandise flow, and team development.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to talk, hear, walk, use hands to handle or feel items, and reach, twist, or squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Ability to balance a strong management presence with approachability and encourage associate feedback.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, customer-focused experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach Sales Associates and provide performance feedback.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Inspire and motivate others by consistently exhibiting core value behaviors.
Recruit, identify, develop, and retain talent.
Develop cross-functional partnerships and promote transparency, collaboration, and accountability.
Serve as a PacSun advocate in the industry and marketplace.
Model company culture, norms, conduct, integrity, and confidentiality, while remaining approachable and encouraging associate feedback.