Assistant Store Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Norwalk, CT

20d•$0 - $45,000•Onsite

About The Position

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager to operate a retail store within agency policies and achieve budgeted revenue and expense targets. The Assistant Store Manager runs the store when the Store Manager is absent and supports retail operations, staffing, merchandising, customer service, and safety. The role works across the retail selling area, stockroom, processing area, and adjacent parking area, and may require travel and/or relocation.

Requirements

High school graduate or equivalent.
Two years of experience in a management or supervisory capacity, or equivalent.
Ability to supervise and train others in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Availability to work day, evening, and weekend shifts as necessary.
Willingness to travel and/or relocate.
Physical stamina to stand, walk, bend, and reach; ability to lift over 40 pounds.

Nice To Haves

Courses in Business and Marketing are preferred.

Responsibilities

Operate the retail store within agency policies to achieve budgeted revenue and expense.
Run the store in the absence of the Store Manager.
Recruit and train retail employees and material processors in retail operating procedures; recommend and/or administer discipline as required.
Schedule employees to support customer service, merchandise display, store security, and expense control.
Order merchandise to stock the store and achieve budget.
Maintain sales data records and bank deposits.
Enforce sales and employee policies and procedures.
Assist donors with donations and provide receipts.
Maintain store premises and grounds in accordance with agency safety and housekeeping practices.
Supervise and train employees in backroom processing and quality control procedures.
Plan attractive merchandise displays that make effective use of the sales area.
Attend marketing sales meetings and schedule store employee meetings as necessary.
Perform other duties as assigned.

Benefits

Opportunities for career advancement.
Health, dental, and vision benefits (employee paid), plus long- and short-term disability and life insurance (Goodwill paid); available on the first day of the month following 60 days of employment.
Two weeks of vacation, four personal days, and seven days of sick time for employees working more than 20 hours a week.
Up to $3,000 in qualified tuition reimbursement.
Nine paid holidays, based on standard weekly hours.
403(b) Retirement Savings Plan with employer match.
50% employee discount.
Anniversary Recognition Program: $50 Swag Store credit at one year, with increasing financial awards every five years.
$200 referral program for each candidate referred to Goodwill who is hired.
Some benefits are available only to full-time team members.