Assistant Store Manager

Pandora • Nashville, TN

21d • $17 - $21

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and helps deliver the store’s success. The role requires immersion in Pandora’s brand, culture, and products, with a strong focus on exceptional customer experiences. The ASM spends time on the sales floor engaging customers and working alongside the team to drive sales.

The ASM leads by example as a brand ambassador, builds genuine connections with customers, and helps the team exceed sales goals and commercial targets. The role also involves coaching and inspiring team members, supporting hiring, and maintaining merchandising and retail operational standards. Applicants must complete an assessment emailed after submitting an application.

The position offers a stated pay range of $17.10–$21.45, commensurate with experience, plus a compensation package that includes base pay and bonuses.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills and the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking that can demonstrate positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years of age and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50+ pounds, and arrive at work on time.
• Completion of an assessment emailed after application submission.

Responsibilities

• Support the Store Manager in delivering store success.
• Engage with customers on the sales floor and work alongside the team to drive sales.
• Build genuine customer connections and exceed individual and store sales goals, commercial targets, and KPIs.
• Deliver memorable shopping experiences through product knowledge and brand loyalty.
• Coach and inspire the sales team, foster accountability, and provide real-time feedback and guidance toward KPI goals.
• Build a network and help recruit Sales Associates and Sales Leads for seasonal and core hiring.
• Uphold merchandising and retail operational standards.
• Perform other duties as assigned.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D coverage.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days, plus paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed