ASM

Dollar Tree•New Castle, DE

13d•Onsite

About The Position

The Assistant Store Manager supports store operations, customer service, and team development. The role assists with daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, ordering, record keeping, loss prevention, and maintaining store standards. The Assistant Store Manager also helps supervise, train, and develop Store Associates and works to maintain a positive, safe, and respectful environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Store management experience in a retail, grocery, or drug store environment is preferred.
Must be able to lift up to 55 lbs. from floor to above shoulder height.
Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Help maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.