Part Time Assistant

Pacsun Careers•Northridge, CA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by demonstrating company values, supporting a customer-focused selling culture, ensuring key performance indicators are executed, and holding store employees accountable to policies and procedures. The position supports customer service, store operations, visual standards, merchandise flow, team coaching and engagement, and a safe, clean shopping and working environment. It also contributes to recruiting, developing, and retaining talent and building cross-functional partnerships. This is a part-time position requiring availability for 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, extended periods of sitting or standing, ladder use as needed, and moving around sales-floor, stockroom, and office areas. Work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and be flexible to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations according to policies and procedures, attempt to resolve issues, and escalate them when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
Inspire and motivate others by consistently exhibiting core value behaviors.
Show initiative and willingness to learn about products, brands, fashion, and trends.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Recruit, identify, develop, and retain talent.
Lead by example in company culture, norms, conduct, integrity, and confidentiality.