StorQuest Assistant Store Manager- Temporary

William Warren Properties • Yulee, FL

9d

About The Position

The Assistant Store Manager is the first-line representative to William Warren Properties customers when the Store Manager is absent and is responsible for maintaining a site's daily operations. The role assists the Store Manager with revenue, delinquency management, occupancy, facility cleanliness, and customer service. The Assistant Manager may be assigned to multiple sites to provide support or cover when a manager is off duty.

The position focuses on creating exceptional guest experiences, listening to customers' situations, and recommending suitable self-storage solutions. It supports the rental process, store operations, cash handling, maintenance, and customer assistance. This is a temporary role expected to last about three months.

Requirements

• Cash-handling experience is required.
• Must be available to work weekends.
• Strong passion for guest service and sales.
• Ability to work as part of a team and support and motivate others.
• Positive, outgoing personality.
• Strong accountability, work ethic, and enthusiasm for teamwork.
• Ability to walk, bend, stand, and stoop frequently.
• Ability to lift up to 35 pounds frequently and push up to 50 pounds frequently.
• Ability to lift above head frequently.
• Ability to operate tools and maintenance equipment using manual dexterity of hands and arms.
• Ability to communicate frequently in written and verbal formats.
• Regular and consistent attendance at the assigned location is required.

Nice To Haves

• At least 1 year of customer service or sales experience.
• Tech savvy.
• Experience in the retail or service industry.

Responsibilities

• Listen to customers and recommend solutions that meet or exceed their needs and expectations.
• Develop expertise in self-storage and explain options and services to customers.
• Manage rental activities, including converting sales, taking payments, selling merchandise, and offering insurance.
• Assist customers with truck rentals at some locations.
• Participate in collecting past-due accounts.
• Inspect stores daily, including performing lock checks, and maintain facility cleanliness.
• Perform minor maintenance and custodial duties, including cleaning vacated units promptly.
• Contact vendors for routine maintenance repairs when applicable.
• Handle cash accurately, balance receipts, post payments, and process bank deposits on time.
• Go to the post office.
• Support and motivate the team as needed to foster a collaborative, positive work environment.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with matching contributions for eligible employees.
• Paid time off (PTO) for eligible employees.
• Holiday perks for eligible employees.
• Performance-based bonus.
• Team-building events and activities.
• Employee assistance program.
• Pet insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed