Assistant Store Manager

Hotspot Convenience Store (RL Jordan)•Hayesville, NC

About The Position

The Assistant Store Manager supports the Store Manager with store operations and helps recruit, train, lead, and motivate employees under the Store Manager’s instruction and supervision. The role promotes accountability and profitable results, maintains high ethical and moral standards, and provides the Store Manager with feedback on operational and personnel issues. Assistant Store Managers must be able to perform Sales Associate duties, follow robbery-prevention procedures, and comply with applicable laws, safety regulations, environmental policies, and company emergency procedures. They forecast, order, stock, and merchandise products, process vendor invoices, and may drive for bank and post-office errands or off-site meetings when the Store Manager is unavailable. A valid driver’s license and proof of insurance are required. The position also supports professional customer service by monitoring employee performance, greeting and thanking customers, and promoting store specials. It requires the ability to work independently, follow instructions, operate store equipment, and work variable shifts, weekends, and holidays. Retail, grocery, or convenience store experience is preferred but not required. Physical requirements include intermittent sitting, standing, and bending, lifting up to 50 pounds, exposure to cold while stocking refrigerator units, and using store safety equipment. The description is not exhaustive; additional duties may be assigned. The employer states that the position is at-will and that the document does not create an employment contract. RL Jordan Oil is committed to equal employment opportunity and a workplace free from discrimination and harassment.

Requirements

  • Valid driver’s license and proof of insurance.
  • Ability to communicate effectively in English, with excellent interpersonal and communication skills and liberal computer skills.
  • Ability to work independently and follow instructions.
  • Ability to process vendor invoices.
  • Ability to operate necessary machines within the store.
  • Ability to work variable shifts, weekends, and holidays.
  • Ability to lift up to 50 pounds and use safety equipment within the store.

Nice To Haves

  • Retail, grocery, or convenience store experience is preferred but not required.

Responsibilities

  • Perform all duties of a Sales Associate.
  • Follow required robbery-prevention procedures and enter all sales in the register at the time of sale.
  • Assist the Store Manager with store operations and provide feedback about operational and personnel issues.
  • Help other employees and step in when they need assistance or guidance.
  • Recruit, train, lead, and motivate store employees under the instruction and supervision of the Store Manager, and enforce accountability to achieve profitable results.
  • Maintain high ethical and moral standards.
  • Comply with county and state laws, safety regulations, environmental policies, and company emergency procedures.
  • Forecast, order, stock, and merchandise products.
  • Drive for errands such as bank and post-office trips and attend off-site meetings when the Manager is unavailable.
  • Verify that store employees perform their duties in a timely and professional manner.
  • Greet and thank customers promptly and professionally, and promote store specials.
  • Follow Hot Spot and Shell Store dress policies.
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