Assistant Store Manager

The Buckle, Inc.•Westlake, OH

15d•Onsite

About The Position

The Assistant Store Manager, also referred to in the description as an Assistant Manager, works with the Store Manager and Leadership Team to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and store operations with developing sales, recruiting Teammates, and providing leadership. The Assistant Manager shares responsibility for training and motivating Teammates and acts as Store Manager when the Store Manager is absent. The position is described as a progression from Assistant in Training (AIT), with additional higher-level duties, though most duties are shared. The role involves delivering sales and customer service, coaching and developing Teammates, maintaining visual merchandising standards, and supporting store operations. The Assistant Manager helps plan sales goals, monitor performance, manage product presentation and inventory tasks, and maintain a clean, organized, and shoppable store. The position assists the Store Manager in supervising the store and may travel to cover other stores within the district. Relocation may be required. The work is performed in a retail store setting, with a usually moderate noise level.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling objects, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
No visa sponsorship is available.

Responsibilities

Provide friendly, engaging service; answer Guest questions; recommend and locate merchandise; anticipate needs and suggest additional items.
Meet personal sales and store business goals, support sales presentations, promote Guest loyalty, and build lasting Guest relationships.
Demonstrate product knowledge and showmanship, communicate sales and promotions, and coach Teammates on sales and service standards.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recruit, train, motivate, and develop Teammates; assist with staffing needs, interviews, training, coaching, and accountability.
Maintain positive floor culture, communicate with fellow leaders and Teammates, and support daily setup, training, and performance review.
Lead and coordinate visual merchandising, zone ownership, freight-to-floor execution, visual standards, store tours, and sales-floor presentation.
Perform and teach opening and closing procedures, Point of Sale procedures, payment and return policies, and Loss Prevention practices.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight handling, recalls, vendor returns, and supply inventory tasks.
Plan store activities and complete checklists, department calendars, and delegated tasks; provide feedback to store leadership about merchandise handling and operations.
Communicate policy violations and Guest or Teammate concerns to appropriate leadership or Human Resources in a timely, confidential manner.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Handle emergencies in the Store Manager’s absence and act as Store Manager when needed.
Assist the Store Manager in supervising; travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.