Assistant Store Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Waterbury, CT

15d

About The Position

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager to support its mission of helping people and serving local communities. Retail stores support and fund Goodwill programs that help people obtain meaningful employment and improve their quality of life. The Assistant Store Manager operates a retail store within agency policy to achieve budgeted revenue and expense goals and effectively runs the store when the Store Manager is absent. The role includes recruiting, training, and supervising retail employees and material processors; scheduling staff; ordering merchandise; maintaining sales and deposit records; enforcing store and employee policies; assisting donors; maintaining store safety and housekeeping; overseeing backroom processing and quality control; planning merchandise displays; and attending marketing sales meetings.

Requirements

High school graduate or equivalent.
Two years of experience in a management or supervisory capacity, or equivalent.
Ability to supervise and train staff in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Availability to work day, evening, and weekend shifts as necessary.
Willingness to travel and/or relocate.

Nice To Haves

Courses in Business and Marketing.

Responsibilities

Operate a retail store location within agency policy to achieve budgeted revenue and expense goals.
Run the store in the absence of the Store Manager.
Recruit and train retail employees and material processors in retail operating procedures.
Recommend and/or administer employee discipline as required.
Schedule employees to support customer service, merchandise display, store security, and expense control.
Order merchandise to stock the store and achieve budget goals.
Maintain sales data and bank deposit records.
Enforce sales policies, procedures, and employee policies and procedures.
Assist donors with donations and provide receipts.
Maintain store premises and grounds according to agency safety and housekeeping practices.
Supervise and train employees in backroom processing and quality control procedures.
Plan attractive merchandise displays that make effective use of sales area.
Attend marketing sales meetings and schedule store employee meetings as necessary.
Perform other duties as assigned.

Benefits

Opportunities for career advancement.
Employee-paid health, dental, and vision benefits.
Goodwill-paid long- and short-term disability and life insurance.
Vacation, personal days, and sick time for employees working more than 20 hours per week.
Up to $3,000 in qualified tuition reimbursement.
Nine paid holidays, based on standard weekly hours.
403(b) retirement savings plan with employer match.
50% employee discount.
Anniversary Recognition Program with $50 Swag Store credit at one year and increasing financial awards every five years.
$200 referral program for each referred candidate hired by Goodwill.