Acima Assistant Store Manager - PT
About The Position
The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role collaborates with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. Responsibilities also include reviewing lease applications, promoting Acima’s leasing benefits, and driving conversions. The position is performed at a retail partner store location and is paid hourly at $15.00–$16.49 per hour. This is a part-time role. Workdays and hours vary across the Monday-through-Sunday operating schedule and include evenings and weekends. Consistent in-person attendance is required. The position involves frequent communication with coworkers and customers and active movement throughout the day.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Organized, with time-management skills and the ability to multitask.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Consistent in-person attendance.
Nice To Haves
- Familiarity with rental or leasing industry practices.
Responsibilities
- Drive customer growth through web, partner stores, and walk-ins.
- Identify and fulfill customer needs in a timely manner.
- Educate customers about Lease-To-Own terms, payment terms, benefits, and the application process.
- Convert in-store and web applications and orders to close sales.
- Work cooperatively with Acima partner stores across operational activities.
- Report and communicate store and coworker activities and performance to the Store Manager.
- Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
- Address and resolve customer issues and complaints promptly to maintain customer satisfaction and friendly service.
- Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
- Review lease applications and promote Acima leasing benefits to customers.
Benefits
- Career growth opportunities.
- Weekly pay.
- Discounts from Acima partners.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
