Assistant Store Manager

Genuine Parts Company•Glenview, IL

About The Position

The Assistant Store Manager supports the Store Manager across store functions while maintaining active, customer-facing sales responsibilities. The role oversees store operations and helps ensure completion of counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks by coaching team members, monitoring progress, and assisting directly when needed. The position is a developmental pathway to becoming a Store Manager and may involve overtime based on business needs, as well as keyholder duties for opening and closing the store. The Assistant Store Manager partners with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance. They sell to customers and build relationships across retail and wholesale channels, support administrative and store-management tasks, monitor operational and financial measures, and provide team leadership, training, coaching, and talent development. The position promotes safety, asset protection, operational standards, and continuous improvement. The role is performed in a retail and warehouse environment with frequent customer interaction. It involves extended periods of standing and walking, lifting and moving parts and equipment, frequent bending, stooping and reaching, and use of ladders or stools. Employees may use hand trucks, dollies, and hydraulic lifts. Visual accuracy is needed to identify part numbers and sequences, and the work requires multitasking and attention to detail in a fast-paced environment. Starting hourly rate is $21.00.

Requirements

High school diploma or equivalent.
Experience in the automotive aftermarket service industry or automotive hobby/DIY field, or willingness to learn about automotive products.
Leadership experience.
Passion for customer care and building long-term relationships.
Ability to thrive in a fast-paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 pounds in some situations.
Customer-centric approach with both external and internal customers.
Ability to stand and walk for extended periods, bend, stoop, reach, and use ladders or stools.
Ability to use hand trucks, dollies, and hydraulic lifts.
Visual accuracy for identifying part numbers and sequences, with multitasking and attention to detail.

Nice To Haves

Technical or trade school courses or degree completion.
Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
Experience in a parts store, auction, retail store, auto body/collision shop, or management in a fast-food, restaurant, or convenience-store setting.
ASE certifications.
NAPA Know How.

Responsibilities

Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
Sell to customers and build relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
Model expected behaviors, processes, and customer-service standards.
Execute or oversee store opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
Monitor store metrics, including sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
Provide leadership oversight, training, and performance management across store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination.
Set expectations, coach team members, monitor outcomes, and step in to assist when needed to maintain standards and store continuity.
Support talent development through coaching and mentoring successors for advancement.
Drive adherence to safety, asset protection, operational processes, and continuous-improvement initiatives.
Support labor planning and may have direct influence and responsibility for store direct reports and labor-related financial impact.