T-Mobile Assistant Store Manager - Great Mall

MobileOne•Milpitas, CA

2d•Onsite

About The Position

MobileOne is seeking a results-driven Assistant Store Manager to support T-Mobile retail operations at the Great Mall. The role helps oversee store operations, sales performance, customer experience, staffing, and team development. The assistant manager is expected to foster a positive environment aligned with MobileOne’s values, keep up with evolving T-Mobile products and technology, and help the store deliver outstanding results. MobileOne describes itself as a leader-development-focused company that rewards performance and offers career growth opportunities.

Requirements

Experience managing people, with the ability to lead and coach employees to deliver results.
Customer service or sales experience.
Excellent written and verbal communication skills.
Ability to work varied shifts, including evenings, weekends, and holidays.
Ability to stand for extended periods.
High school diploma or GED.
Must be at least 18 years old.
Legally authorized to work in the United States.

Nice To Haves

Retail environment experience is preferred.

Responsibilities

Assist with overall store operations and be accountable for personal and store sales.
Develop and motivate a high-performing team.
Cultivate a positive environment that supports MobileOne’s values.
Ensure customer satisfaction and create an unforgettable customer experience.
Manage customer traffic to minimize wait times.
Stay current on T-Mobile technology, products, and offerings, and ensure sales representatives understand them and the techniques needed to sell them.
Support store operations and ensure compliance with T-Mobile and MobileOne guidelines.
Assist with recruiting to help ensure the store is fully staffed.
Keep the store looking its best for customers.