About The Position

The Assistant Store Manager Trainee establishes and maintains customer service and is accountable for c-store operations, including gas pumps. The role supports maximum sales and profitability through merchandise and inventory management, employee management, and control of operating costs and shrink. The position may require covering open shifts, traveling to other district locations to support staffing needs, working any shift required by store demands, and being on-call for sick calls.

Requirements

  • Must be at least 21 years old and provide proof of eligibility to work in the United States.
  • Must be able to communicate with customers and work in a busy environment.
  • Must be able to stand for long periods and bend, stoop, and lift up to 45 pounds.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office.
  • Reliable transportation.
  • Must qualify for licenses and permits required by federal, state, and local regulations.
  • Must obtain a Non-Gaming card, Gaming Registration with the Nevada Gaming Control Board, a valid Health Card, and a valid Alcohol Awareness Card.
  • Ability to read and interpret English-language safety rules, operating and maintenance instructions, and procedure manuals, and to read and communicate verbally in English.
  • Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
  • Ability to stand, stoop, lift, wipe, reach, and type without assistance from others.

Responsibilities

  • Provide outstanding customer service and maintain a customer-friendly environment and high operating standards.
  • Control shrink and expenses, and schedule employees according to management guidelines.
  • Maintain appropriate merchandise stock levels, ensure perishables are within selling dates, and keep the selling floor stocked with appropriate signage.
  • Ensure employees follow company policies and procedures and are properly trained; periodically verify employee and equipment certifications are current as required.
  • Ensure money handling follows company procedures and employees are trained to use POS and other store equipment to minimize errors and cashier shortages.
  • Maintain company standards to meet or exceed Terrible Herbst Operational Excellence Programs.
  • Prepare Daily Activity Reports accurately and on time.
  • Prepare and complete the daily fuel survey.
  • Continually evaluate and manage employee issues and performance.
  • Cover open shifts as designated by the C-Store Manager.
  • Travel to other district locations to support district staffing needs.
  • Work any shift required to meet store demands and be on-call to cover sick calls.
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