Store Management - Philadelphia Premium Outlet, Pottstown, PA

JD Finish Line•Pottstown, PA

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Philadelphia Premium Outlet location in Pottstown, Pennsylvania. Management members oversee daily store operations, lead and develop employees, support sales and profitability, and deliver exceptional customer experiences. The role includes responsibility for customer service, merchandise and inventory management, store presentation and maintenance, financial performance, and community-facing marketing initiatives. Managers are expected to identify operational improvements and may be assigned additional duties or projects. The posting covers Assistant Store Manager and Supervisor positions, with different availability and weekly-hour requirements for each. Assistant Store Managers must have open availability to support store opening and closing and work a standard minimum of five days, averaging 44 hours per week, with increased hours during peak sales periods. Supervisors must be available for at least five days and work a minimum of 30 hours per week. All management employees must be available on weekends and holidays.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability, including mornings, days, and nights needed to open and close the store; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during mornings, days, and nights needed to open and close the store; availability for at least five days; minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policies.
Must have reliable transportation.
Must speak English clearly to converse with customers and supervise staff effectively; must read and write English and perform business-related mathematics.
May need to move to different locations within the company's network based on operational needs and career growth.
Must be at least 18 years old.
Requires a high school diploma or GED equivalent.

Nice To Haves

Two or more years of experience in retail leadership is strongly preferred.
Equivalent combination of education and experience may be considered.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.