JD Store Management - Towson Town Center, Towson, MD

JD Sports Fashion•Towson, MD
•$17 - $22•Onsite

About The Position

At JD Finish Line, management team members are responsible for daily store operations, leading and developing a high-performing team, and delivering exceptional customer experiences. The role supports store sales, profitability, operational performance, and company growth. The posting covers Assistant Store Manager and Supervisor positions at Towson Town Center in Towson, Maryland. Assistant Store Managers must be available to open and close the store, including mornings, days, and nights, and work a minimum standard week of five days. The average standard work week is 44 hours, with increased hours during peak sales periods. Supervisors must be available to open and close the store and have at least five days of availability, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. The roles may require moving to other company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, handling and stocking merchandise, and other physical activities. Applicants must be at least 18 years old and able to communicate, read, and write clearly in English and perform business-related mathematics. Reasonable accommodations may be made as described in the posting. Assistant Store Managers are paid $18.38–$21.50 per hour, with bonus opportunities in addition to base pay if store KPIs are met. Supervisors are paid $17.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Commitment to outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required for the role.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability for store opening and closing hours; minimum five days of availability; minimum standard 30-hour work week.
  • Punctuality and regular attendance in accordance with company policies, and reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff, read and write English, and perform business-related mathematics.
  • May need to relocate to different company locations based on operational needs and career growth.
  • Able to meet the physical demands described in the posting, including prolonged standing; stooping, kneeling, reaching, pulling, climbing ladders or stairs; regularly lifting 5–25 pounds and potentially heavier items in certain circumstances; and good vision including color differentiation.
  • High school diploma or GED equivalent; must be at least 18 years old.

Nice To Haves

  • Two or more years of retail leadership experience, strongly preferred; equivalent combination of education and experience may be considered.

Responsibilities

  • Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
  • Deliver excellent customer service by addressing customer needs, resolving issues, and upholding service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Competitive compensation and bonus opportunities for Assistant Store Managers when store KPIs are met.
  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Sick leave, parental leave, and company-paid time off for full-time roles.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
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