Assistant Store Manager - Towson Town Center, Towson, MD
About The Position
The Assistant Store Manager assists the Store Manager in operating a retail store and achieving maximum sales and profitability. The role supports merchandising execution, expense and inventory management, training and development, human resources management, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff and for helping ensure compliance with company policies, operational requirements, safety standards, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week may not exceed 40 hours. The employee may work in multiple stores within the assigned district and must be able to travel by car, plane, or train. Compensation is $18.00–$20.00 per hour, with a bonus opportunity when stated guidelines or criteria are met. Full-time roles are eligible for medical, dental, and vision coverage and company-paid time off; all roles are eligible for the company 401K plan.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for communicating with management, associates, and customers.
- Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive or confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
- Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the overall quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist with annual performance evaluations for store employees and provide feedback to the Store Manager.
- Assist with expense management and develop strategies to help the store perform within budget.
- Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Help uphold customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate, regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Company 401K plan for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
- Bonus opportunity if guidelines or criteria are met.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
