JD Store Management - Central Mall, Fort Smith, AR

JD Sports Fashion•Fort Smith, AR

1d•Onsite

About The Position

JD Finish Line is hiring store management team members to manage daily retail operations, lead and develop a high-performance team, and deliver exceptional customer experiences. The roles contribute to store sales, profitability, and company growth through effective team leadership, merchandise management, operational execution, and customer service. Assistant Store Managers must have open availability to work the hours needed to open and close the store, including mornings, days, and nights. Their minimum standard work week is five days, averaging 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management employees must be available on weekends and holidays, maintain punctuality and regular attendance, and have reliable transportation. The role may require moving to other company locations based on operational needs and career growth. The position is in a moderately noisy retail setting and involves prolonged standing, reaching, pulling, stooping, kneeling, and potentially climbing ladders or using stairs. Employees regularly lift items weighing 5–25 pounds, with heavier items possible in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old and able to speak, read, and write English and perform business-related mathematics.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for mornings, days, and nights, including store opening and closing hours; minimum standard work week of five days.
Assistant Store Manager: average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during store opening and closing hours and a minimum of five days of availability.
Supervisor: minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays and maintain punctuality and regular attendance.
Must have reliable transportation.
Must speak English clearly to converse with customers and supervise staff, and be able to read and write English and perform business-related mathematics.
Must be at least 18 years old.
Must meet the described physical demands, including prolonged standing, reaching, pulling, stooping, kneeling, climbing ladders or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
Must have good vision, including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.