JD Store Management - North Point Mall, Alpharetta, GA

JD Sports Fashion•Alpharetta, GA
•Onsite

About The Position

JD Finish Line is hiring management team members for its North Point Mall store in Alpharetta, Georgia. Management members oversee daily store operations, lead and develop employees, and deliver excellent customer experiences. They contribute to store performance and company growth in a fast-paced retail environment. The role includes leading recruitment, training, and team development; supporting customer service; driving sales and profitability; managing inventory, merchandising, and store maintenance; ensuring compliance with company policies and health and safety regulations; overseeing budgets and expenses; analyzing sales data; and engaging in local marketing and community relationships. Managers are also expected to monitor industry and competitor trends, identify improvement opportunities, and take on additional duties and projects as required. Assistant Store Managers need open availability for store opening and closing hours, a minimum standard workweek of five days, and an average standard workweek of 44 hours, with increased hours during peak sales periods. Supervisors must be available for opening and closing hours and for at least five days, with a minimum standard workweek of 30 hours. All management employees must be available on weekends and holidays, maintain reliable transportation, and meet attendance requirements. The position may require relocation to another company location based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, and sometimes climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with heavier weights possible in certain circumstances.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, including a track record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • A passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Ability to speak, read, and write English clearly enough to communicate with customers, supervise staff, understand sales reports, and perform business-related mathematics.
  • Reliable transportation.
  • Punctuality and regular attendance consistent with company policies.
  • Availability on weekends and holidays and during the hours needed to open and close the store, including mornings, days, and nights.
  • Assistant Store Manager: open availability, a minimum standard workweek of five days, and an average standard workweek of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability for at least five days and a minimum standard workweek of 30 hours.
  • Must be at least 18 years old.
  • High school diploma or GED equivalent.

Nice To Haves

  • Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop a motivated team; set goals, foster a positive work environment, and provide ongoing feedback.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets and expenses and analyze sales data to optimize performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and career advancement opportunities
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