Assistant Store Director

Albertsons Companies•Leadville, CO

About The Position

The Assistant Store Director leads Center Store operations, including Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role promotes exceptional customer service and provides recommendations that influence store operations. When the Store Director is absent, the Assistant Store Director oversees total store operations and guides associates and department managers. The position also manages inventory, product quality, pricing, cleanliness, safety, and shrink control; develops and supervises associates; and monitors sales, department performance, daily logs, purchase reports, and labor costs. The role involves customer calls and inquiries, handling complaints, and reporting issues to the Store Director when needed. It includes both operational leadership and hands-on tasks such as setting displays and assisting at the cash register. The work takes place in a temperature-controlled store, with occasional exposure to different temperatures while handling products. Physical demands include standing, walking, and occasionally lifting up to 50 pounds. A high school diploma is required; a college degree is preferred. Candidates must have completed the ASD Training Program or a similar leadership development program, and meet the stated retail, hospitality, service, or department-management experience requirement.

Requirements

  • Completion of the ASD Training Program or a similar leadership development program.
  • At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
  • High school diploma.
  • Strong customer service and supervisory skills.
  • Strong communication and leadership skills, including the ability to handle customer interactions with composure.
  • Basic math and accounting proficiency.
  • Comfort using computer software and reading financial statements.
  • Strong retail background; management experience is desirable.
  • Understanding of company policies and procedures.
  • Ability to stand and walk and occasionally lift up to 50 pounds.

Nice To Haves

  • College degree.
  • Management experience.

Responsibilities

  • Promote outstanding customer service and lead by example in meeting or exceeding customer expectations.
  • Manage Center Store operations, including Frozen, Dairy, and Liquor/Beer, and help achieve sales and profit goals.
  • Assume responsibility for total store operations and guide associates and department managers when the Store Director is absent.
  • Oversee daily Center Store operations and conduct daily inspections to ensure product quality and compliance with standards.
  • Maintain stocked and organized shelves, cleanliness, and safety; manage pricing and implement company policies to minimize merchandise shrink.
  • Motivate, train, and lead associates; participate in hiring and advancing talent.
  • Communicate sales goals and department performance to the team and monitor daily logs, purchase reports, and labor costs.
  • Handle customer calls and inquiries professionally, resolve complaints effectively, and report to the Store Director when necessary.
  • Perform hands-on tasks such as setting up displays and assisting at the cash register.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Medical, dental, and other health benefits for eligible associates.
  • 401(k) eligibility and other financial well-being benefits.
  • Vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development support.
  • Inclusive work environment.
  • Benefits may include vision, disability, and life insurance, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and pension and/or 401(k) retirement benefits.
  • Associates may be eligible for a quarterly bonus.
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