Assistant Store Director - Howard, WI

Meijer•Howard, WI

6d•Onsite

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the team’s day-to-day work. The role has overall operations responsibility across food and general merchandise, supports the Store Director in running the store, and assumes responsibility for store operations when the Store Director is absent. The Assistant Store Director leads the selection, training, development, and performance management of team members and leaders, and develops staffing and recruiting strategies to meet forecasted needs. The position focuses on delivering a strong customer experience, driving sales and profitability, and ensuring products and displays are merchandised effectively. It assesses store financial results and drives performance across metrics including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety. The role also supports team engagement, clear communication, community relationships, food safety, merchandising execution, and adoption of store operations initiatives, while working in a manner consistent with Meijer’s brand, culture, and values.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members within the span of care while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Innovative attitude and commitment to helping Meijer set the industry standard.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Provide direction for store operations, processes, and conditions, and assist the Store Director in running overall store operations.
Plan, direct, and supervise the team’s day-to-day store operations; assume responsibility for store operations when the Store Director is absent.
Lead selection, training, development, performance management, ratings, career development, and promotion decisions for leaders and team members within the span of care.
Develop recruiting strategies and forecast staffing needs to support optimal staffing across store areas.
Engage team members and leaders to provide a strong customer shopping experience and promote retention and recruitment.
Lead daily team communication and huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid, open communication grounded in Meijer’s Care and Accountability philosophy.
Drive store strategies to improve customer service, sales, profitability, and business results.
Assess financial results and deliver key performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Ensure customer needs are met and complaints are resolved effectively and efficiently.
Oversee merchandising across food and general merchandise, including planograms, seasonal resets, endcaps, ordering, weekly ad sets, seasonal assortments, displays, and pricing.
Communicate product freshness standards and ensure procedures are followed.
Verify store operations meet Meijer and local authorities’ food safety standards.
Support daily direct-store-delivery execution and backroom and salesfloor excellence.
Drive new implementations and initiatives identified by store operations.
Monitor the macro environment, customer preferences, and competitors, and develop strategies to keep Meijer competitive.
Cultivate relationships with local communities and customers to support the Meijer brand.
Uphold Meijer’s cultural standards and values through effective communication and an inclusive environment.