Assistant Store Director - Howard, WI

Meijer•Howard, WI

8d•Onsite

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions and helps plan, direct, and supervise day-to-day operations. The role is responsible for selecting, training, developing, and managing the performance of team members and leaders, and for supporting staffing plans and recruiting. It develops and executes strategies to improve customer service, sales, profitability, and operational results while ensuring customer needs are met and complaints are resolved efficiently. The position oversees operations across food and general merchandise, merchandising plans, planograms, seasonal resets, endcaps, daily direct-store-delivery execution, backroom and salesfloor standards, and food-safety procedures. It fosters team engagement, clear communication, talent development, and an inclusive culture, and cultivates relationships with local communities. The Assistant Store Director supports the Store Director and is responsible for store operations in the Store Director’s absence. This job profile is not all-inclusive; other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members within the span of care while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Innovative attitude and commitment to helping Meijer set the industry standard.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Assist the Store Director in running overall store operations as needed and assume responsibility for store operations in the Store Director’s absence.
Provide direction for store operations, processes, and conditions across food and general merchandise.
Plan, direct, and supervise the day-to-day operation of the store.
Lead performance management for leaders and team members, including decisions on performance ratings, career development, and promotion potential.
Attract, select, retain, train, and develop team members and leaders; support recruiting strategies to meet forecasted staffing needs.
Lead daily team communications and huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid, open communication grounded in Meijer’s Care and Accountability philosophy.
Communicate product freshness standards and ensure processes and procedures are followed.
Ensure operations comply with Meijer and local-authority food-safety standards.
Engage team members and leaders to provide a strong shopping experience and improve customer service.
Resolve customer complaints effectively and efficiently and ensure service is quick and efficient.
Assess store financial results and execute strategies to improve sales, profitability, and business performance.
Deliver performance metrics including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Oversee planograms, seasonal resets, endcaps, merchandising plans, displays, pricing, ordering, weekly ad sets, and seasonal assortments to maximize sales and profitability.
Support daily direct-store-delivery execution and backroom and salesfloor excellence.
Drive new implementations and initiatives identified by store operations and develop strategies to keep Meijer competitive as customer preferences and the broader environment change.
Monitor competitive trends and competitors’ strengths and weaknesses.
Foster an inclusive culture in which team members and vendors feel valued and supported.
Build connections with customers and local communities and cultivate community relationships that support the Meijer brand.