Assistant Station Manager

Chevron Stations•Kent, WA

2d•$19 - $29•Onsite

About The Position

Chevron Stations Inc. (CSI) is hiring an Assistant Station Manager to support the daily operations of a retail gasoline and convenience station. The role assists the Station Manager and provides oversight of station operations and staff during the Station Manager’s absence. The Assistant Station Manager directs, motivates, and coaches staff during shifts, performs Customer Service Representative duties as needed, and supports CSI’s safety, security, quality, cash-handling, loss-prevention, and wage-and-hour policies and procedures. The role supports customer service, stocking, cleaning, food service, inventory management, cash transactions, and daily administrative work. It requires communicating operational issues to the Station Manager and, when the Station Manager is absent, keeping the Business Consultant informed. The position involves a variety of work hours based on business needs, including possible early mornings, evenings, weekends, overnight shifts, and holidays. Travel is rare and limited to training or coverage at nearby stations.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs or applications.
Knowledge and application of sanitation and safety requirements for food storage and serving.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment and handle challenging situations professionally using good judgment.
Ability to work independently and as part of a team.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions.

Responsibilities

Assist the Station Manager with day-to-day retail facility operations and oversee station operations and staff in the Station Manager’s absence.
Provide work direction, motivation, and coaching to staff during shifts; ensure assigned tasks and station coverage are completed.
Support customer service, stocking, cleaning, and food-service operations.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, follow CSI guidance on stock levels, and conduct mini-audits as requested.
Follow cash-handling, accountability, and loss-prevention processes; use transactional equipment to process customer transactions and assist or train Customer Service Representatives as needed.
Operate, clean, and maintain food-service equipment, and assist Customer Service Representatives as needed.
Inform the Station Manager of issues affecting customer service, safety, profitability, or compliance with company policies and procedures.
Ensure station personnel and contractors on shift comply with CSI safety standards and use appropriate personal protective equipment.
Use computer programs to support store operations and complete administrative tasks related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing.
Keep the Business Consultant informed of station operations and issues when the Station Manager is absent.
Ensure station employees understand and comply with company wage-and-hour guidelines.
Model and support CSI’s core values of safety, diversity, inclusion, integrity, and trust.
Maintain courteous, professional contact with coworkers, customers, vendors, and the community; attend reliably and predictably.
Perform Customer Service Representative duties and other duties as needed or assigned by the Station Manager or Business Consultant.
Respond professionally and promptly to accidents or incidents, escalating them to the Station Manager or Business Consultant as appropriate.