Assistant Station Manager

Chevron Stations•San Jose, CA

10d•$22 - $32

About The Position

Chevron Stations Inc. (CSI) is hiring an Assistant Station Manager to help operate a retail gasoline and convenience store. The role assists the Station Manager with day-to-day operations and oversees station operations and staff when the Station Manager is absent. The Assistant Station Manager provides shift direction, coaching, and support to employees; maintains customer service, safety, security, quality, cash-handling, and company-policy standards; and performs Customer Service Representative duties as needed. The position supports store operations, including customer service, stocking, cleaning, food service, product inventory, transactions, and daily and weekly administrative work. It uses computer programs and retail equipment to complete sales, compliance, paperwork, delivery, and invoice tasks. The role also helps ensure employees and contractors follow safety requirements, including use of personal protective equipment, and communicates operational issues to the Station Manager or, when appropriate, the Business Consultant. This U.S.-based position may require varied hours, including early mornings, evenings, weekends, overnight shifts, and holidays, according to business needs. Travel is rare and limited to required training or coverage at nearby stations. The stated compensation range is $21.60–$32.40; the selected candidate’s compensation depends on skills, experience, and qualifications. Visas will not be granted.

Requirements

Sufficient proficiency in English to understand CSI policies, safety training, and job instructions and communicate effectively with customers and coworkers about work matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs or applications.
Knowledge and application of proper sanitation and safety requirements for food storage and service.
Availability to work varied hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment, handle challenging situations professionally using good judgment, and work independently and in a team.
Strong interpersonal and verbal and written communication skills.
High school graduate or equivalent.
At least 21 years of age for management positions; additional location- and shift-specific minimum-age requirements apply as stated in the posting.
Ability to walk and stand continuously during shifts, sometimes on hard or uneven surfaces; reach, grasp, and push buttons; and frequently bend, stoop, push, pull, and reach below the waist.
Ability to lift up to 10 pounds continuously and up to 35 pounds occasionally, using team lifting when objects are too heavy or awkward.
Ability to work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment.
Ability to tolerate periodic exposure to outdoor conditions, cleaning supplies and chemicals, salt, spill absorbents, and occasional walk-in cooler exposure at 34°F.

Responsibilities

Assist the Station Manager with day-to-day retail facility operations and oversee station operations and staff in the Station Manager’s absence.
Provide shift direction, motivation, and coaching so staff complete assigned work in accordance with CSI guidelines and expectations.
Ensure shift coverage for customer service, stocking, cleaning, and food-service operations.
Assist with product inventory management, coordinate with other stations to limit out-of-stocks, follow CSI product and volume guidance, and conduct mini-audits when requested.
Follow cash-handling, money-accountability, and Loss Prevention processes; use transactional equipment to process customer transactions and assist or train CSRs as needed.
Operate, clean, and maintain food-service equipment and assist CSRs with its use.
Report issues that could affect customer service, safety, profitability, or compliance to the Station Manager; keep the Business Consultant informed when the Station Manager is absent.
Complete daily and weekly administrative tasks related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing using computer programs.
Ensure station personnel and contractors comply with safety standards and use appropriate personal protective equipment; model safe behavior and respond professionally and promptly to accidents or incidents, escalating as appropriate.
Ensure employees understand and comply with company wage-and-hour guidelines and support CSI’s values of safety, diversity, inclusion, integrity, and trust.
Maintain courteous, professional contact with coworkers, customers, vendors, and the community; maintain reliable and predictable attendance.
Perform Customer Service Representative duties and other duties assigned by the Station Manager or Business Consultant.