Assistant Station Manager

Chevron Stations•Bellevue, WA

2d•$19 - $29•Onsite

About The Position

Chevron Stations Inc. (CSI) is seeking an Assistant Station Manager to assist with day-to-day retail facility operations and oversee station operations and staff when the Station Manager is absent. The role provides direction, motivation, and coaching to staff; supports customer service, stocking, cleaning, food service, inventory, cash handling, safety, and loss-prevention practices; and helps ensure compliance with company policies, wage-and-hour guidelines, and applicable procedures. The Assistant Station Manager also performs Customer Service Representative duties as needed and communicates operational issues to the Station Manager or Business Consultant. The position requires reliable attendance and the ability to work a variety of hours based on business needs, including early mornings, evenings, weekends, overnight shifts, and holidays. It involves physical activity throughout shifts, occasional lifting up to 35 pounds, work with hot equipment and cleaning materials, and periodic outdoor exposure. Travel is rare and limited to training or nearby-station coverage.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions and to communicate effectively with customers and coworkers about work-related matters.
Previous experience in a fast-paced retail, food-service, or fuel environment, including cash handling and customer service.
Demonstrated experience operating a cash register, computer console, related equipment, and computer software programs or applications.
Knowledge and application of sanitation and safety requirements associated with food storage and serving.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and as part of a team.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
Must meet the stated minimum age requirement for management positions: 21 years of age or older. Location- and shift-specific age requirements also apply: at least 18 to work in California and Oregon, at least 21 in Washington, and at least 21 for graveyard shifts from 10 p.m. to 6 a.m.
Ability to perform physical tasks including continuous walking, standing, reaching, grasping, and pushing buttons; frequent bending, stooping, pushing, pulling, and reaching below the waist; continuous lifting up to 10 pounds and occasional lifting up to 35 pounds, using team lifting for objects that are too heavy or awkward.
Ability to work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment.
Ability to tolerate periodic exposure to outdoor conditions, cleaning supplies and chemicals, salt, spill absorbents, and occasional exposure to walk-in coolers at 34°F.

Responsibilities

Assist the Station Manager with day-to-day operations of the retail facility.
Oversee station operations and staff in the Station Manager’s absence.
Provide work direction, motivation, and coaching to staff to ensure assigned tasks are completed according to CSI guidelines and expectations.
Support and follow safety, security, quality, loss-prevention, cash-handling, and other company policies and procedures; respond professionally and promptly to incidents and escalate them when appropriate.
Ensure employees understand and comply with company wage-and-hour requirements.
Maintain a safe work location for employees and others, role-model safe behavior, and ensure personnel and contractors use required personal protective equipment.
Maintain courteous and professional contact with coworkers, customers, vendors, and the community.
Provide shift coverage for customer service, stocking, cleaning, and food service operations.
Assist with inventory management, coordinate with other stations to limit out-of-stocks, follow product and volume guidance, and conduct requested mini-audits.
Use transactional equipment, including cash registers, electronic safes, lottery, fuel, phone card, EBT, and credit-card systems, and assist or train Customer Service Representatives as needed.
Operate, clean, and maintain food-service equipment, including coffee, fountain drink, frozen beverage, iced tea, hot dog grille, and microwave equipment.
Inform the Station Manager of issues affecting customer service, safety, profitability, or policy compliance.
Use computer programs and complete daily and weekly administrative tasks related to retail and gas sales, compliance, paperwork, deliveries, and invoice processing.
Keep the Business Consultant informed of station operations and issues when the Station Manager is absent.
Perform Customer Service Representative duties and other duties assigned by the Station Manager or Business Consultant.
Support and role-model CSI’s core values of safety, diversity, inclusion, integrity, and trust.
Maintain reliable and predictable attendance.